Privacy Policy
Operator: N and L Global Enterprise LLC ("we," "us"). Scope: This policy describes how we collect, use, disclose, and retain personal information when you visit our website, create an account, or purchase products and services from us. It is not legal advice; consult counsel for jurisdiction-specific obligations.
Information we collect
- Identifiers & business contact: name, organization, job title, email, phone, billing and shipping addresses, account credentials.
- Commercial information: order history, SKU selections, quotes, invoices, payment references, shipping labels.
- Payment data: payment card or bank details are processed by our payment processors; we do not store full payment card numbers on our web servers.
- Internet or network activity: IP address, device identifiers, browser type, referring/exit pages, date/time stamps, diagnostic logs.
- Communications: support tickets, email threads, call notes where recorded, dispute correspondence.
- Fraud & security signals: velocity checks, device fingerprinting where used by our fraud vendors, chargeback identifiers.
Sources
We collect information directly from you, automatically through cookies and similar technologies, from payment and shipping partners, and occasionally from data append or credit-reference vendors when you request commercial terms.
How we use information (business purposes)
- Process and fulfill orders; calculate taxes and shipping; communicate shipment and service status.
- Authenticate accounts, detect and prevent fraud, enforce our agreements, and protect the security of our systems.
- Provide customer support, warranty coordination with manufacturers, and dispute resolution.
- Maintain books and records for accounting, tax, and regulatory compliance.
- Improve website reliability, measure aggregated usage, and debug technical issues.
- Send transactional messages; send marketing only where permitted and with working unsubscribe mechanisms.
Disclosure of information
We disclose information to service providers that process data on our behalf (payment processors, carriers, tax engines, email delivery, hosting, analytics, customer-support tooling) pursuant to written terms where required. We may disclose information to comply with law, respond to lawful requests, enforce our policies, protect rights and safety, or as part of a merger, acquisition, or asset sale with notice as required by law.
Sale or sharing (U.S. state privacy laws)
We do not sell personal information for money. We may use cookies or pixels that constitute "sharing" or "targeted advertising" under some state laws; where required we honor opt-out signals and provide a notice link. Details of opt-out rights depend on your state of residence.
Retention
We retain order, invoice, tax, and dispute records for at least the period required by applicable law and ordinary business needs—often multiple years. Marketing suppression lists are retained indefinitely to honor unsubscribe requests.
Security
We implement administrative, technical, and organizational measures appropriate to the nature of the data we process. No method of transmission or storage is perfectly secure.
International transfers
If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our vendors operate.
Your privacy rights
Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict certain processing, and to opt out of certain sales/sharing or profiling. Submit requests to koalatykareteam@gmail.com. We will verify your identity before acting on sensitive requests and will explain any exemptions.
Children
Our services are directed to businesses and adult purchasers. We do not knowingly collect personal information from children under 16.
Changes
We may update this policy and will revise the effective date at the top when we do. Material changes may require additional notice where mandated by law.
Contact
Privacy inquiries: koalatykareteam@gmail.com • +1 (512) 987-4280 • 696 Wickford Lane, Pensacola, FL 32502, United States