{"id":15,"date":"2026-05-05T21:09:00","date_gmt":"2026-05-05T21:09:00","guid":{"rendered":"https:\/\/koalatylabworks.com\/?page_id=15"},"modified":"2026-05-05T22:01:31","modified_gmt":"2026-05-05T22:01:31","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/koalatylabworks.com\/?page_id=15","title":{"rendered":"Terms of Service"},"content":{"rendered":"<h2>Terms of Service<\/h2>\n<p><strong>Effective upon posting unless stated otherwise.<\/strong> These Terms of Service (&quot;Terms&quot;) are a binding contract between you (&quot;Customer,&quot; &quot;you&quot;) and N and L Global Enterprise LLC (&quot;Seller,&quot; &quot;we,&quot; &quot;us&quot;) governing access to this website and all purchases made through it. <strong>By placing an order, creating an account, or clicking accept where presented, you agree to these Terms.<\/strong> If you do not agree, do not use this site or submit orders.<\/p>\n<h3>1. Not legal, chemical safety, or engineering advice<\/h3>\n<p>Product descriptions and support communications are for general information. They do not replace qualified EH&amp;S, process safety, or engineering advice for your chemistry, vacuum, pressure, or electrical systems. You are solely responsible for lawful use, hazard communication, PPE, ventilation, and safe operation.<\/p>\n<h3>2. Eligibility<\/h3>\n<p>You represent that you are at least eighteen (18) years old and have authority to bind your organization. If you purchase on behalf of an entity, you represent that you are an authorized representative.<\/p>\n<h3>3. Orders, acceptance, and payment<\/h3>\n<ul>\n<li><strong>Invitation to treat:<\/strong> product listings are not binding offers. Your order is an offer we may accept or reject.<\/li>\n<li><strong>Acceptance:<\/strong> we accept orders by shipping goods, sending a written order confirmation, or capturing payment consistent with our workflow. We may cancel or limit quantities before acceptance for fraud prevention, export compliance, mapping errors, supplier allocation, or credit concerns.<\/li>\n<li><strong>Payment:<\/strong> you authorize us and our processors to charge your selected payment method for the order total plus applicable taxes and shipping. You agree to provide current, complete, and accurate purchase and account information.<\/li>\n<li><strong>Chargebacks and payment reversals:<\/strong> you agree not to initiate chargebacks or payment reversals except for unauthorized use of your payment method or where mandated by law. Where a dispute arises, you will contact koalatykareteam@gmail.com first and cooperate with good-faith resolution. Abuse of payment disputes may result in account closure and collection action.<\/li>\n<\/ul>\n<h3>4. Pricing, taxes, and quotations<\/h3>\n<p>Prices, fees, and availability may change until your order is accepted. Clerical or typographic errors may be corrected. Unless expressly stated otherwise, prices exclude taxes, duties, freight, insurance, and optional services, which you are responsible to pay. Written quotes expire on the date stated on the quote.<\/p>\n<h3>5. Specifications, chemical compatibility, and configuration<\/h3>\n<p>Unless a separate signed statement of work exists, specifications derive from manufacturer documentation and industry-standard tolerances. You are responsible for confirming chemical compatibility, thermal shock limits, vacuum ratings, joint standards, and electrical service for powered items.<\/p>\n<h3>6. Shipping, title, and risk of loss<\/h3>\n<p>Shipping dates are estimates. Title and risk of loss pass upon delivery to the carrier at our dock or as otherwise stated on the commercial invoice or bill of lading. You must inspect shipments promptly and comply with carrier rules for concealed damage claims.<\/p>\n<h3>7. <strong>All sales final \u2014 no refunds, no returns (except as required by law)<\/strong><\/h3>\n<p><strong>Except where prohibited by applicable law, all sales are final.<\/strong> Seller <strong>does not offer refunds, exchanges, credits, or buybacks<\/strong> for buyer&apos;s remorse, over-ordering, project cancellation, specification misunderstanding, compatibility errors discovered after delivery, or inability to commission equipment.<\/p>\n<ul>\n<li>Glassware and vacuum assemblies cannot be verified as unused after opening, greasing joints, thermal cycling, or chemical exposure.<\/li>\n<li>Configured electronics and heating\/stirring products may not be resalable as new once powered or registered.<\/li>\n<li>Freight-class shipments incur non-recoverable logistics and handling costs.<\/li>\n<\/ul>\n<p><strong>No oral statement by any representative modifies this policy.<\/strong> Any contrary language on a purchase order or vendor portal that has not been countersigned by an officer of Seller is void.<\/p>\n<h3>8. Limited post-delivery remedies<\/h3>\n<p>Nothing in this Section 8 guarantees a refund. If an item arrives materially different from the written configuration Seller confirmed in the order acknowledgment, or is damaged in transit, you must notify koalatykareteam@gmail.com within <strong>three (3) business days<\/strong> of delivery with photographs, serial numbers (if any), and the carrier PRO number. Seller may, at its sole discretion, coordinate manufacturer service, replacement parts, or a carrier freight claim. <strong>Cash refunds are not guaranteed<\/strong> and will not be issued except to the extent required by non-waivable consumer protection statutes.<\/p>\n<h3>9. Warranties<\/h3>\n<p><strong>Manufacturer warranties only.<\/strong> Seller is a reseller\/distributor unless expressly stated otherwise on your invoice. To the maximum extent permitted by law, Seller DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE except any implied warranties that cannot be disclaimed under your jurisdiction&apos;s law.<\/p>\n<h3>10. Limitation of liability<\/h3>\n<p>To the maximum extent permitted by law, Seller&apos;s aggregate liability arising out of or relating to any order shall not exceed the amount you paid to Seller for the specific products giving rise to the claim. Seller is not liable for lost profits, lost data, business interruption, consequential, incidental, indirect, special, exemplary, or punitive damages, even if advised of the possibility, except where such limitations are prohibited.<\/p>\n<h3>11. Indemnity<\/h3>\n<p>You will defend, indemnify, and hold harmless Seller and its owners, directors, officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys&apos; fees) arising from your misuse of products, violation of law, violation of these Terms, or negligence.<\/p>\n<h3>12. Export and end-use compliance<\/h3>\n<p>You represent that your purchases comply with export, import, sanctions, and end-use laws. You will not divert products to prohibited persons, countries, or programs.<\/p>\n<h3>13. Intellectual property<\/h3>\n<p>Site content, trademarks, and trade dress are owned by Seller or licensors. No license is granted except to browse and purchase. You may not scrape, frame, or mirror the site without written consent.<\/p>\n<h3>14. Dispute resolution; governing law; venue<\/h3>\n<p>These Terms are governed by the laws of the State of Florida, excluding conflict-of-law rules. Except where prohibited, you consent to the exclusive jurisdiction and venue of the state and federal courts located in <strong>Escambia County, Florida<\/strong> for any dispute arising out of these Terms or your orders.<\/p>\n<h3>15. Electronic communications<\/h3>\n<p>You consent to receive communications electronically (email, on-site notices). You are responsible for keeping your account email accurate.<\/p>\n<h3>16. Force majeure<\/h3>\n<p>Seller is not liable for delays or failures due to events beyond reasonable control, including acts of God, war, terrorism, labor disputes, cyber incidents, supply shortages, transportation failures, or government actions.<\/p>\n<h3>17. Assignment; severability; waiver; entire agreement<\/h3>\n<p>Seller may assign these Terms or delegate performance in connection with a merger, acquisition, or sale of assets. If any provision is held invalid, the remainder remains enforceable. Failure to enforce a provision is not a waiver. These Terms and the documents incorporated by reference constitute the entire agreement regarding their subject matter and supersede prior understandings.<\/p>\n<h3>18. Changes<\/h3>\n<p>We may modify these Terms by posting updates. Orders placed after the effective date are governed by the updated Terms. For material changes, we may provide additional notice where required.<\/p>\n<h3>19. Contact<\/h3>\n<p>N and L Global Enterprise LLC \u2022 koalatykareteam@gmail.com \u2022 +1 (512) 987-4280 \u2022 696 Wickford Lane, Pensacola, FL 32502, United States<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Service Effective upon posting unless stated otherwise. These Terms of Service (&quot;Terms&quot;) are a binding contract between you (&quot;Customer,&quot; &quot;you&quot;) and N and L Global Enterprise LLC (&quot;Seller,&quot; &quot;we,&quot; &quot;us&quot;) governing access to this website and all purchases made through it. By placing an order, creating an account, or clicking accept where presented, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":3,"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":46,"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/46"}],"wp:attachment":[{"href":"https:\/\/koalatylabworks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}